Fraud Prevention: Protect Yourself from Scams

Fraudsters are constantly finding new ways to trick individuals into giving away their personal and financial information. From phishing emails to fraudulent phone calls, it's more important than ever to stay informed and take proactive steps to protect yourself. 

 

Stay One Step Ahead of Scammers

Your best defense against fraud is awareness and vigilance. Always question unexpected requests for money or sensitive information, and take time to verify the legitimacy of any suspicious communication. Cabrillo Credit Union is here to help protect you—if you suspect fraud, reach out to us immediately.

 

Beware of Fraudulent Phone Calls

Members have reported receiving scam calls claiming to be Support. If you receive an unexpected call from someone asking for access to your device or personal information, do not engage. Hang up immediately.

Protect Yourself:

• Never give control of your computer to anyone who contacts you unexpectedly.
• If you suspect a problem with your computer, take it to a trusted professional.
• Call Cabrillo Credit Union immediately if you believe your personal or financial data has been compromised.

 

Common Scams Targeting Seniors

Fraudsters often target seniors, impersonating relatives, law enforcement, or customer support representatives. These scams can involve urgent requests for money, such as fake arrests, border detainment, or urgent medical expenses.

Warning Signs of a Scam:

• A "grandchild" or relative in distress asking for immediate financial assistance.
• Tech support calls claiming to fix non-existent computer issues.
• Fake banking representatives requesting PINs, passwords, or security codes.

How to Stay Safe:

• Verify any unexpected requests with a trusted family member before sending money.
• Do not share sensitive information over the phone with unknown callers.
• Consult a trusted advisor or Cabrillo Credit Union before making financial transactions involving wire transfers.

 

Phishing Emails and Text Scams

Scammers use phishing emails and text messages to steal login credentials, account numbers, and Social Security numbers. These messages often appear to come from trusted organizations like banks, credit unions, or online retailers.

How to Spot a Phishing Scam:

• Claims of suspicious login attempts on your account.
• Requests to reset your password or verify personal information.
• Fake payment issues requiring immediate action.
• Unsolicited offers for government refunds or free giveaways.

What to Do if You Receive a Suspicious Email or Text:

• If you don’t recognize the sender, delete the message immediately.
• If the message appears to be from a known company, do not click links or open attachments. Instead, visit the company’s official website or call their verified customer service number.

 

For the latest scam alerts and fraud prevention tips, visit Consumer.FTC.gov.

Stay informed, stay safe, and protect your financial future.